Showing posts with label journalism. Show all posts
Showing posts with label journalism. Show all posts

Thursday, 25 April 2013

The Fine Art of Colouring In

When you ask for information under FOI, sometimes details have to be held back. What's reasonable, and how should it be done?


On 5 February this year, a requester called Nick Wintour wrote to the Police Service of Northern Ireland, via the What Do They Know website. He wanted to know the cost of the winning tender for a promotional video the service had commissioned, along with a breakdown of the costs and a copy of the tender document.

Their response was provided almost a month late, on 15 April. The video, he was told, cost £11,370 but the details could not be provided for reasons of commercial interest; and he was given, as requested, a copy of the tender document.

It was 50 pages long.

Most of the pages were blacked out - 39 pages in their entirety.

It's quite frustrating to receive a response like this. But is it justified? And how do you do it?

Marker Time

There are two kinds of FOI enquiries which take up a lot of time. One is where an exemption has to be claimed, which requires analysis, argument and careful judgement. That's often hard work, but it's usually interesting.

But there are other enquiries where most of the information is provided, but some needs to be withheld. And that means one thing.

It's chunky black marker time.

Redacting bits of information from a document is laborious and time consuming. It usually involves reading through the paperwork very carefully and obscuring details, usually with a black marker - what my counterparts in the University of Edinburgh used to call 'colouring in'.

It takes ages, after a while the words swim confusingly in front of your eyes, and if you're sitting in a small room, you will find yourself getting high from the marker fumes (some people see this as one of the perks of the job; I couldn't possibly comment).

Getting it right, in these circumstances, is difficult. And yet, it's also essential.

Traps for the unwary


(If you're an FOI requester, sorry about this bit, it's for FOI practitioners and it won't help you - the section you want comes next)

First up, have a big supply of black chunky markers and discard each one the moment it begins to give out: your marking needs to be black, not gray.

Second, don't send the requester a scan of the document: the light from a scanner can often reveal the underlying text. You may end up giving away more than you intended. Photocopy the marked document, and send a scan of the copy.

Thirdly, even blanked out details can be useful. If you're blanking out the names of Professor Hu and Professor Csikszentmihalyi in a document, it won't be too difficult for the requester to figure out who Professor XX is. Try and randomise your blanking.

Fourthly, don't use correction fluid (Tippex, Snopake etc). This can be scraped away to show what's underneath.

Finally, if you want to redact details from an electronic document, do it properly. Don't just put a layer of black boxes on pages of a PDF. Use proper redaction software (such as Adobe Acrobat) and if you have a Word Document with comments turned on, print it to PDF and send this.

What not to redact

Bearing in mind the tediousness of redaction, it's not surprising that FOI officers err on the side of caution - it's easier to blank a whole page than individual words, and there's less chance of missing something. You don't have much time to make decisions, so your process is likely to follow a simple rule: if in doubt, blank it out.

For this reason, if you think the information in your document has been wrongly redacted, don't hesitate to request a review or repeal.

Many organizations prefer to withhold complete documents rather than produce a redacted one, but very often most of the document can be provided with just some withheld. But what can you reasonably expect to be withheld?

The video contract mentioned above is a good example, and it's actually been properly done - each page is marked with the relevant exemption to show why it was withheld. This is good practice - often you get pages blacked out without reasons given.

In the contract, some redactions are very justifiable. It includes details on the personnel, their backgrounds and experience. Unless the company are using an Oscar-winning director, or inexperienced interns, there's no reason for you to have their personal details. It's not important. (Personal data is one of the most redacted items. Since most FOI officers also work in data protection, they're particularly cautious about this. In the case of animal research, withholding a person's name may protect them from injury.)

Secondly, information about the company's pricing is probably correctly withheld: it's specialist information of use to competitors and suppliers.

Not so clear is why the company's methodology is secret: making a video is a fairly straightforward process and there's not a great deal of room for different methods. Besides, the results would be plainly seen in the end product. I think someone's been overcautious here.

One particularly bad example of redaction happened to Irish journalist Gerard Cunningham (@faduda on Twitter). He asked for data on the government's Jobbridge scheme which allows companies to take on unpaid interns in receipt of social welfare benefits. The relevant department replied, but refused to disclose the company ID numbers - they said this would allow someone to log on and access the company data. He didn't mind, but he wanted to be able to match companies to jobs they were offering. He suggested they use a simple algorithm to replace the real number with a new one. They refused, saying they were not required to create new information. But of course this isn't creating information, it's obscuring it, in exactly the way you do with a black marker.

If you get a redacted document in response to an enquiry, it's difficult to avoid the feeling that the small amount of information blacked out is exactly the vital information you need. Sometimes it is - but sometimes even though it isn't, it just stares at you, taunting you. The chances are that it's been correctly withheld. But you should certainly been given reasons for the redaction and you should be prepared to challenge any you feel are not justified.

Thursday, 18 April 2013

The Cost of Knowing

Freedom of Information is not free - so how much can you ask for?



I've recently sent an FOI request to a large number of schools in Northern Ireland, and while many responded quickly - and correctly - some of them demanded money for responding. That's perhaps understandable, since they're clearly not familiar with the law and it probably seems like an unnecessary expense for them; but it's not what the law allows.

One thing that really confuses people is the cost exemption. Under UK law, public authorities are allowed to refuse a request if it would cost too much to answer. In UK central government, and for all Scottish authorities, it's £600; in other cases the limit is £450. Since the main cost of answering requests is staff time, there is a set charge for this. In Scotland, this is £15, which means a requester can get up to 40 hours of staff effort. In other parts of the UK, the amount is £25, so you can expect 24 hours of central government time or 18 hours elsewhere. (Strictly speaking, this is the most you can charge, and you could provide more if you use staff costing less than this; but I don't think anyone actually does this).

The charge you can't charge for

Here's where it gets confusing. This figure is just for estimation purposes: if a request would cost more than this to answer, an authority can legally refuse to provide any information at all. But you cannot actually charge for staff time. One school insisted that I had to pay £50 for the two hours of staff time they thought it would cost to respond, and insisted they had legal advice that said they could do this. I had to explain that under the FOI Act, they can only charge for copying and postage - as long as the staff time was under the cost limit, it's free.

(In Scotland, by the way, they can charge for staff time, but only if it costs over £100, and then only 10% of the amount. In Ireland, in addition to the €15 charge for asking in the first place, there are 'search and retrieval fees' of €20.95, although there is no cost limit, so if you can afford it, ask away. In theory a 'voluminous' request can be rejected, but as there are no guidelines as to what this means, nobody uses it.)

If you're looking for environmental information, of course, things are different yet again. There is no cost limit in either the UK or Ireland, and copying and postage can be charged for. It's not clear whether staff costs can be charged - the Scottish Information Commissioner seems to think so, but recent court cases in Dublin and London seem to contradict this.

Finally, if the materials you ask for are normally published, and charged for, by the authority, they can still do this. Although they shouldn't charge unreasonable fees for this.

Hitting the cost limit

If you've got an enquiry for several authorities, it's worth testing it out on one first - asking for the information, and asking how they collected it and how long this took them. That can be a useful piece of information when approaching other bodies (though they may have quite different filing systems).

What happens if a body decides your request will cost more than the limit? They can refuse your request, but it shouldn't stop there. Their decision ought to be based on a reasonable estimate. Let's take an example.

Broken premises

You work for a local authority. A requester wants to know how many premises have been broken into in the last 20 years. As an FOI officer, your first call will be to the head of security, if there is one, or the director of premises or estates. They may have a handy file called 'break-ins' in which case you can answer within the hour. But they probably don't. They may have files of correspondence with the police. But these may not go back 20 years, they won't include any break-ins that were not reported, and they will mostly be about other things. This is probably not going to be very productive, but it may be the best you can do. The files are probably not large, so it won't take more than a couple of hours to look through them.

On the other hand, a good FOI officer should have good contacts. If you know the person who actually goes round checking out premises security - I once worked with such a man with the splendid name of George Bernard Shaw - you might discover that all such incidents would be recorded on the relevant premises file.

A quick investigation, however, reveals that the authority owns 300 premises, from headquarters buildings to toolsheds, and the files go back 60 years or more. You pick up a file at random and flick through it. It takes you fifteen minutes to look through, and discover that there was a break in noted in 1994. Based on this estimate, and guessing there are at least 300 files to be considered, you decide it would take at least 75 hours to read through them all. Congratulations, you've hit the cost limit.

But you can't quite stop there. How are the files organised? By region? By type of premises? By decade? Or just alphabetically? If you want to do your job properly, you need to think about this.

Under the UK legislation, authorities are supposed to offer 'advice and assistance' and this includes helping them bring their request within the cost limit. You should offer to provide an answer from a subset of the files, if this would be possible. Of course, in this case, you need to give them an idea of what they could realistically ask for - files going back only 5 years, say, or only one part of the council area. This might be all they need. You should explain how you worked out the cost estimate.

Narrowing the estimate

If you send an authority a narrowed request following a cost refusal, they are allowed to treat this as a new request. (They cannot treat your request for details on how they arrived at their cost estimate as a new request, as happened to Lyra McKee of The Muckraker.)
 

This was the Police Service of Northern Ireland, verging on obstruction.

It can be frustrating to have to wait a further 20 days to get the information, so it's important for both sides to have clear details of the records involved. It's important as well to have a sound basis for your calculation. In 2010, the Information Commissioner reported on the attempts by Queen's University Belfast to withhold data on tree rings:
As part of its initial arguments for refusal of the request, QUB had stated that the requested data was held electronically on 150 disks and manually in paper files. QUB’s initial estimate for the time taken to comply with the request was 12 months of full-time work for one person.
When the Commissioner's staff investigated, however, they came to a different conclusion:
at the inspection of 26 February 2009 the Commissioner noted that there were in fact only 67 disks, which contained 150 folders of relevant data. The Commissioner examined a sample of the disks, and established that the raw data, approximately 11,000 tree measurement samples, was held electronically in an average of 20-60 folders per floppy disk. .. the Commissioner established during the inspection that on average it would take approximately 5 minutes to transfer the data folder to folder using Notepad. Accordingly, the Commissioner estimated that it would take approximately 12.5 hours to complete the transfer of all disks and make a copy.
It's important, therefore, to have a realistic estimate. It's also important, as a requester, to be flexible about what information can be provided. You could, in the council example, ask for information on the past 2  years instead of 20 years. But unless the files are organized chronologically, this may not be of much benefit; each file would still have to be examined, although not all pages would have to be considered if the papers are in date order.

There is one solution to this problem that's rarely attempted, although it is often almost as good: use a sample instead. If all you want to know is how often council premises get broken into, you can get almost as good information simply by extrapolating from a random selection of files. If you're familiar with Douglas Hubbard's book How to Measure Anything, you'll know that a small sample can often provide amazingly accurate information. From just 30 of the 300 files - which would take less than 8 hours to examine - you should get a pretty clear picture of how rare or common break-ins are.

Of course, this might not be the sort of information you want. And if it is, you're probably not going to make  yourself popular with FOI Officers. But if it gets you answers within the cost limit, it's worth going for.

Aggregating requests

Finally, you might have the bright idea of getting your request in by the simple process of splitting it into several requests - either from you, or from a group of friends. The framers of the FOI Act, however, are one step ahead of you: this way of getting round the cost limit won't work. Authorities are entitled to 'aggregate' together records which are obviously part of the same enquiry, or part of a campaign: they can add the costs of all the enquiries together in order to come to a total, and refuse all if the total exceeds what they're allowed.

Monday, 11 March 2013

NAMA, judges, Orange attacks and Limavady drunks - news roundup

What have newspapers been finding out lately with Freedom of Information? Here's the most recent roundup.

Freedom of Information itself was part of one important story, as Gavin Sheridan of thestory.ie and Information Commissioner Emily O'Reilly ended up in court - the High Court that is, as the National Asset Management Agency (NAMA), the government's 'bad bank', sought to overturn a decision of the Commissioner. She had ruled, in response to a request from Gavin, that NAMA is a public authority.

NAMA is not subject to Freedom of Information legislation but would be subject to Access to Information on the Environment regulations - but only if it is a public authority, a definition it sought to avoid when Gavin made a request under the regulations. The Commissioner, who as well as regulating the Freedom of Information Act is also Commissioner for Environmental Information, agreed with his interpretation. As the Irish Examiner reported, in a ruling that will have surprised nobody outside NAMA, the Court decided that the authority, which exists to serve the public, is indeed a public authority. The Irish Times observed that Justice Mac Eochaidh's ruling dismissed the agency's claims not to be as 'absurd'. Thanks to a parliamentary question from TD Pearse Doherty, Gavin was able to report that the case has cost the taxpayer more than €120,000.

Money continues to be the main focus of many FOI stories. The Irish Times reports that the state's judges have been paid €1.67 million in expenses in the past year, mainly for travel and accommodation. The paper also reported that the opposition party Fianna Fail received almost half a million Euro to cover its legal costs in a recent tribunal. Meanwhile, the Irish Examiner reported on a costly decision by the liquidator of the IBRC, which took over the assets of the disgraced Anglo-Irish Bank. Not challenging a ruling by a judge in London could end up costing Irish banks €460 million.

Despite having a stronger Freedom of Information regime, people living north of the border also have to struggle to get the facts they need, as a letter writer to the Belfast News Letter argued:
Stormont departments, long noted for their reluctance to live by either the letter or the spirit of the Freedom of Information Act (FOI), have taken a new approach to their record-keeping whereby they do not record information which could be embarrassing if made public – thereby escaping the provisions of the Act.
Writing in the paper, Fiona O'Cleirigh argues that the lack of interest in the province by mainstream British media means that central government spending is subject to very little scrutiny:
Strong stories abound in this complex community, which includes a fascinating aerospace industry, and an assortment of quangos that would hardly look out of place in the twilight zone.

When stories do get uncovered, they tend to be about violence rather than money. With 114 attacks made on Orange halls in the past two years, just 12 people have been arrested and only four were charged, according to information disclosed to the News Letter. Meanwhile, the Londonderry Sentinel reports that in Limavady, crimes of violence following closing time in pubs and clubs in the town are averaging one a week.

Sunday, 24 February 2013

Letting the boom rip, unexplained payments, and the secret of drones

FOIreland looks at the latest storied disclosed under Freedom of Information

Another day, another Euro: journalists keep digging away at the background to the present harsh economic climate in Ireland. In the Irish Times, Mary Minihan looked at how in 2000, then Finance Minister Charlie McCreevy warned of the consequences for the economy if growth was not kept in check: 'the Irish economy is heading for trouble if the boom is let rip'. High spending demands from his cabinet colleagues were a major source of pressure for expansion.

Meanwhile the Irish Examiner revealed that European Central Bank president, Mario Draghi, believes their decision not to reveal documents on the Irish government's negotiations over promissory notes was in the public interest. Tom Felle of the University of Limerick is quoted as saying, "When it comes to public money the public interest should always fall on the side of disclosure".

Public spending continues to come under scrutiny. The Justice Minister's legal firm - from which he has ceased operating as a partner - has earned nearly €100,000 in fees from the Health and Safety Executive, according to the Irish Independent. The Times has a story on Met Éireann TV meteorologists paid an average of €21,000 on top of their salaries. Details of the payments were refused as 'personal data', but the newspaper 'has established the figures involved' - it doesn't specify how.

 An astonishing exclusive in irishhealth.com reveals that the Tallaght Hospital has been unable to account for why it paid five staff members a total of nearly €700,000 in earnings top-ups over a five year period. An investigation revealed there was no documentary evidence as to the rationale for the payments, and inconsistent recollections as to why they had been approved.

The Irish Independent has an environmental story - campaigners against a controversial water treatment plant in Ringsend, Dublin, have claimed that the designation of the local area as a site of special interest was under consideration before planning permission for the plant was given, according to an FOI request. And in a story asking whether politicians are keeping their promises to 'put the country first', the paper also reveals that senior cabinet members have been contacting the Education Minister to ask for constituents to be put on a scheme putting unemployed workers on higher education courses - though it points out that 'most of the representations did not garner positive responses'.

Finally, in a story about the market for drones, the Irish Times exposes a typical disparity between Freedom of Information legislation in Ireland and abroad. The Irish Aviation Authority, not subject to FOI, has revealed that eight drone licences have been issued, but declined to reveal to whom. The US Federal Aviation Authority, on the other hand, has disclosed details of all 81 applicants received - mostly law enforcement agencies and universities.

The Transparent State and Its Friends

A small country beset with clientelism, accusations of corruption, and bailed out banks - it's a familiar story, and not just an Irish one. In Austria, citizens are looking to improvements in Freedom of Information legislation to expose wrongdoing.

Florian Klenk is the editor of Falter ('butterfly'), a Vienna-based investigative magazine. In a recent article on his blog, he writes about 'the Transparent State and its Enemies'. Irish readers will find something familiar about it.

The magazine asked the Justice Ministry for a copy of a report by former chief corruption prosecutor; after a six month wait, it has just been refused. The author, Walter Geyer, had no objection to its release. It was just about legal loopholes in the anti-corruption laws, and staff shortages in his department. But Justice Minister Beatrix Karl decided it could not be released because it was an 'internal' report on 'ongoing processes'. This is the same minister, he notes, who has just spent over €70,000 on public relations consultancy.

He gives a number of similar examples: news reporter Kurt Kuch wanted access to a study of educational standards in schools. This was refused because it was covered by 'professional secrecy'; unofficially, they have been told that the teachers union did not want it released. Journalist Georg Holzer wanted to know  how much the state government of Carinthia was spending on advertising. This was refused, and although the Administrative Court decided he could have the information in December, he's still waiting. When Falter asked how much a member of the former cabinet staff was now earning as a ministerial adviser, he got the same response: professional secrecy.

This kind of case was what caused Kuch, Holzer and others to join forces to create a new movement: transparenzgesetz.at. Transparenzgesetz means 'transparency law', and that's what they are campaigning for. They have already gathered almost 7,000 signatures for an online petition to create a new law. Although Austria has a law requiring federal bodies to provide information, there is also a constitutional duty of secrecy for public officials.

The proposed new law would be based on the Hamburg Transparency Law, passed last year after controversial cost overruns on the building of a public concert hall. It makes disclosure mandatory, requiring the state government to publish an information register of all public data. This covers commercial semi-state bodies as well as state ones.

Whether such a law will get passed in Austria remains to be seen. But if it does, yet another country will leapfrog over Ireland's freedom of information law.





Friday, 15 February 2013

Why journalists use hotmail, how we're all related to the minister, and requesters in pyjamas: highlights of #FOI15

There’s nothing quite like meeting people who share your obsession. So I was pleased to be one of around 80 people – journalists, academics, FOI officers and campaigners – who gathered on Monday in the University of Limerick for a conference on The Right To Know: Examining 15 years of the Freedom of Information Act in Ireland.

We began with a British perspective, from Ian Redhead of the Association of Chief Police Officers (ACPO). With a Central Referral Unit handling data from 43 Chief Constables, they receive a very large number of requests and have trained over 300 staff per year in the principles of FOI. After years of growth, he sees requests reaching a plateau, implying that worries about the burden being unsustainable are misguided. Requests, he said, were ‘remarkably insignificant’ in terms of costing. For his organization, the major problem was that they shared data widely with other organizations, such as local government (‘we do big data’) and this creates new headaches: who actually holds the data? Who is responsible for its release?

Nat O’Connor (@tasc_natoconnor) of the TASC think-tank looked at FOI in a democratic society. With €44 billion of public expenditure, the cost of FOI is tiny, but vital, because it is a guarantee of our fundamental rights. The constitution guarantees the right of free expression – including criticism of Government policy. But, he pointed out, “you can only criticise government policy if you know what it is”. He contrasted the strict era of the Official Secrets Act of 1963 with the modern world of mashups and crowdsourcing; he pointed out that no up to date state directory exists; and emphasised the importance of standards in records management. Bad record keeping and lack of transparency lead to bad decisions.

Jennifer Kavanagh (@quiatimet) of Waterford Institute of Technology spoke about ‘The Right to Know and National Security in Ireland’. She looked at the proposed reforms to the act, which include replacing the blanket restriction on national security issues with a ‘harm test’. But the regime which allows ministers to certify that certain kinds of records cannot be disclosed is negative – there is no independent review process for these. This may be unconstitutional and will very likely be challenged in the courts but, she pointed out, previous case law has showed ‘undue deference’ to the executive in these kinds of cases. The courts need to assert their independence.

A speech by the Norwegian ambassador reminded us that Freedom of Information has its roots in Scandinavia – and of course his country charges no fees for access.


Minister Howlin speaks to a bunch of microphones.
Then the Public Expenditure and Reform Minister, Brendan Howlin, rose to speak. After describing the ‘omertà-like’ tradition of secrecy that used to exist in government, he spoke about his proposals to reform and extend the existing law, which he insisted were ‘a work in progress’. Over 70 additional bodies would be brought under the new Act, which would bring about the recovery of Ireland’s reputation and be ‘in the top tier of international frameworks for facilitating access to official information.’

But he had little encouragement on the one issue keeping Ireland out of the top tier – the charging of fees for requests: if public bodies were not able to handle the surge of requests that would result from their abolition, this would impact on the credibility of Ireland’s FOI regime. And with public service jobs being cut back by 30,000, there’s no chance of extra resources. All he was prepared to offer was ‘a short, focused and targeted operational review of FOI’ to produce a Code of Best Practice; this would involve a public consultation exercise. While he insisted that he had an open mind on the subject, it was clear that, although fees for review and appeal would be reduced, charging for information is still very much part of the plan. Significantly, there was no sign even of a long-term commitment on abolition.

Conor Ryan (@conor_w_ryan), Investigative correspondent with the Irish Examiner and author of ‘Stallions and Power- The Scandals of the Irish National Stud’ then spoke about how FOI exemptions worked, in practice, as roadblocks for journalists, and of an extending gap between the expectation and the reality. “The interpretation of the Act,” he said, “is killing its spirit”. He referred to FOI officers feeling they had a lack of legal cover that stopped them releasing information they wanted to. Lack of clear guidelines and definitions meant that exemptions on personal data, commercial interest and the deliberative process were often used overcautiously, with information redacted that was already in the public domain.

Then we heard from Mark Mulqueen (@MarkMulqueen), Head of Communications for the Houses of the Oireachtas (Parliament). His perspective was the opposite to Conor Ryan: this was the public service view of how journalists treat FOI. (He later tweeted that he had offered ‘a gentle critique of the media use of FOI/ general info’) Misleading information had been published, he said, on lunches and expenses, despite errors being pointed out. In fact, a lot of information published under FOI was actually already in the public domain, and journalists still claim it as an exclusive. And he provided an answer to a question that puzzled me in my days as an FOI officer: why do journalists, from prestigious newspapers, send in requests using a hotmail account rather than their work email? The answer – which is obvious, come to think of it – is that they want to protect their ‘information asset’ – from their employers, presumably.

John Carroll (@johnjcarroll), special adviser at the Department of Transport, offered a similar view, but with a twist. A political appointee, he had been on Minister Leo Vardkar’s staff when in opposition, and had used FOI to gather information. Now he found himself facing requests, he had a different perspective. He produced some figures on media usage. It was less than he expected: “it’s not driving masses of newsprint”. About one story a week comes from FOI. Top journalistic users are the Irish Times, Irish Independent, Irish Examiner, and the Irish Daily Mail. About half the requests were on expenditure, nearly a third on internal documents and correspondence, and a fifth on decision-making practices. There were, he complained, too many ‘contextless stories’.

After lunch, the main speaker was Emily O’Reilly, Ireland’s Information Commissioner. Her talk was on “FOI in Ireland: Lessons Learned”. She talked about the evolution of FOI in Ireland, and like Nat O’Connor, she looked back to the Official Secrets Act of 1963. She described the successes of the Act, as well as the ‘lurch back to the past’ which resulted from the 2003 amendments. The government’s current proposals, she said, would go a long way to restore the original act. There were some positive new elements. It would pave the way towards Irish signature of the Council of Europe Convention on Access to Official Documents [NB: this may be optimistic, since the Convention appears not to support request fees]. But she still has concerns. Although the Gardaí would be subject to the Act as regards administrative measures, they would be specifically excluded from her normal right to entry of a public body’s premises. Excluding operational matters, rather than having them covered by the standard exemptions, would prevent proper oversight and failed to see the strong protection the Act already has – an example, she said, of “fear and timidity”. It’s not there to do harm, she insisted – we live in an information age, and it’s part of the zeitgeist: ‘a strong, evolving and unstoppable impulse towards openness’.

Richard Dowling (@richardowling), RTE’s North East Correspondent and author of "Secrets of the State and How to Get Them", continued the issue of the state’s obsession with secrecy. The proposed change to cover the Gardaí was too narrow, especially compared to how similar forces were covered in other countries. He highlighted a tendency to narrow legislation when it became inconvenient: so when FOI compelled disclosure of information held by the Medical Bureau of Road Safety, the government amended the law to ensure that only administrative records would in future be subject to the law. Similarly, an amendment to the Access to Environmental Information Regulations was introduced to ensure information would be refused if it would not be disclosed under the Freedom of Information Act. “Who benefits?”  he asked, “do we get better governance?”

There followed two more specialised papers. Solicitor Sean O’Reilly looked at the problem of whistleblowing and the criminalisation of public interest disclosure. He examined recent cases in the European Court of Human Rights and their ramifications for Irish law. Although quite technical, the broad conclusion seemed to be that, as long as the law did not contain an absolute ban on disclosure, provided an official appropriate channel for concerns to be aired, and allowed for external review, whistleblowers stood a high chance of being prosecuted. What is still unclear is whether the person’s motive was a factor.

Damian McCallig (@DamienMcC_dli) from the School of Law at NUI Galway then spoke on a topical subject – what rights next of kin have to see the records of deceased people. (This is under Freedom of Information law, not Data Protection, which ceases on death) He went through the changes that have taken place in recent years, from a general assumption that the next of kin should have access to a more complex view today which sees the wishes of the deceased, to the extent that they can be assessed, as of prime importance. (One interesting point is that the legal definition of next of kin has very precise hierarchy and includes, at the bottom of the list, the Minister of Finance. This appears to mean that, technically, we’re all relations of Michael Noonan.) Damian ended by emphasising the importance, wherever possible, of recording the intentions of the information subject before they die.

By this stage, the conference was drawing to a close and the remaining two speakers had to compress their presentations to fit. Gavin Sheridan (@gavinsblog) of thestory.ie outlined his own experiences in using FOI to extract information from government departments - and sometimes sending out requests in his pyjamas. He noted that charge estimates for search and retrieval seemed to be increasing of late, and a great inconsistency between different departments in how they respond to requests.

Finally, Tom Felle (@tomfelle), a former journalist who now lectures at the University, and with Maura Adshead was responsible for organising the conference, presented a paper on FOI and the Irish Parliamentary System. Apologising for having to severely curtail his presentation, he looked at how the historical foundation of the state, as a very fragile democracy, led to a centralised and secretive administration.

"Cabinet decisions were recorded without mention of descent or disagreement, early Cabinet handbooks recommended burning papers not needed again, and sealing documents in special envelopes using wax."

This culture continued in subsequent years, with the 1939 Emergency Powers Act only being lifted in 1994. What really made a difference was the exposure of Irish Civil servants to a different way of working when they attended meetings in what was then the European Economic Community, as Ireland joined in 1973: attitudes were dramatically changed. The cult of secrecy was gradually weakened. The publication in 1992 of the report of the Beef Tribunal propelled change, by pointing out that had misleading answers not been given to Dáil questions in the first place, the whole thing could have been avoided. Since the Act was introduced, members have used it extensively – and effectively – but the existence of fees is still seen as a disincentive.


As so often at conferences, some of the most interesting details came up in the informal final discussion that followed. There were several voices supporting the importance of good records management, and Gavin and I had a chance to discuss the practicalities of requests with some government FOI officers who had come along. Apart from the fact that Gavin’s name is now notorious among civil service staff, we learnt some very useful information about the pressures on Irish FOI officers, the lack of training and the rapid turnover of staff, and the difficulties in applying a ‘vexatiousness’ exemption. I also gained a possible answer to why such a high number of requests are abandoned at an early stage – it’s because, I was told, they are often answered outside the terms of the act when otherwise they would be a few days overdue.

All in all, this was an excellent conference, with a wide variety of inputs and some interesting discussions – it was only a pity that we didn’t have more time for audience participation. Who knows what we will be discussing in another 15 years?

Thursday, 3 January 2013

News Roundup

Recent stories revealed under Freedom of Information


HSE boss ‘can keep €160k over-payment’

The Irish Examiner reports that the acting head of the Republic's Health and Safety Executive has been overpaid by over 160,000 Euro, but will not be asked to repay the money as it is their fault, not his.


Staff shortage ‘compromises’ state watchdog

Also at the Examiner, it has been revealed that the Office of the Comptroller General, in charge of keeping track of public spending, is operating well below its proper staffing level - because of cuts in expenditure.


Service held in memory of teenagers killed in Belturbet

According to the Irish Times, the Department of Justice has refused a request from RTE's This Week programme to a file on a bombing 40 years ago.


Tax breaks for political and sports memoirs criticized

The Arts Council has criticized the inclusion of memoirs of politicians and sports personalities - and books such as The Irish Seaweed Kitchen - in the scheme which allows non-fiction books a tax break of up to €40,000, the Irish Times reports. Books are supposed to be related to an arts subject. The provision, automatically extended to fictional works, is not considered to cover, for example, the memoirs of former Taoiseach Bertie Ahern.


Record number of businesses served closure orders

The number of food businesses forced to close by health inspectors in the republic is up by over a third: 90 have been condemned as posing a grave and immediate danger to public health, according to the Irish Independent. The causes included rat droppings and live cockroaches.


Fury as State pays €50,000 to wash windows

The Evening Herald writes that the Department of Social Protection has paid fifty thousand Euro to clean the space between double glazed windows on a single government building.


The mystery of the Oireachtas member who ran up €95 bill on one phone call

As the Irish Mail on Sunday has revealed, since phone calls made by members of the Dail and Senate are not logged for legal reasons, nobody knows the origin of some of the very expensive phone calls emanating from Leinster House - including one to Columbia which cost 95 Euro. Full details are available on TheStory.ie.

Wednesday, 12 December 2012

News Roundup #4

Katherine Donnelly: New frontiers are opening up in drive to lure foreign students
FOI request reveals that the highest number of international students in the Republic's third-level sector is University College Dublin, with 2,620 bringing in over €30 million. Total international students in Irish colleges amount to 32,000.

(My former colleagues in Scotland will no doubt wince at the statement that "Ireland is up against giants such as Australia, Canada and the US in seeking to lure them." It seems their efforts have gone unnoticed ...)

Shortall accused Reilly over second list
Documents obtained by the Irish Times under FOI show that then minister of state Róisín Shortall confronted Minister of Health James Reilly over changes to the list of primary health care centres which included two new centres in his own constituency. 

Pat Finucane murder pistol handed back to British Army by RUC
A bit of cross-border FOI - using the UK's Freedom of Information Act, RTE reporter Richard Dowling obtained from the Police Service of Northern Ireland (PSNI) a copy of a formerly secret chapter of the Stevens Report into the death of solicitor Pat Finucane at the hands of Loyalist paramilitaries. This showed that the gun used, which originated with the British Army, was handed back to them despite its status as evidence. Writing on the RTE website, Dowling points out that this request would not have been possible in the Republic as the Garda Siochana are still outside the remit of FOI in Ireland.

Wednesday, 28 November 2012

Ordinary People

One person who has started using Freedom of Information legislation in Northern Ireland to get answers to some issues which concern him is Simon Whittaker, an IT security consultant.

As a regular public transport user, he says, "I see things which aggravate me about the way our publicly funded transport network is run". Observing the difficulties of the Code4Pizza.com project in trying to digitise and publicise timetable information for Translink, which runs the province's public transport network, he formed the opinion that "Translink was quite a closed shop and wasn't really interested in sharing information which it holds". (Note: this may change with the requirements to publish datasets in the Protection of Freedom legislation)

Concerned about security of data in the company's mLink application, which allows users to buy tickets on their mobile phone, he wrote about this in his blog, since it appeared that credit / debit card data was being sent unencrypted. He felt it showed very little thought had been paid to the security of users' data. This now seems to have been resolved.

In March, he wrote to them using What Do They Know.com, asking for details of their internal and external communications relating to security issues. They refused, citing commercial interests (Section 43). I would not expect all this information to be disclosed, since it might (a) reveal commercial secrets of a software supplier, and (b) might reveal a security gap which could be exploited by criminals (this would involve a different exemption). However, knowing that they have taken the issue seriously and have made positive efforts to respond is clearly in the public interest and they really should have provided some of what he requested, with appropriate redactions. He did not pursue it at the time because of other priorities.

On 21 September, he wrote once again through What Do They Know, asking for details of the cost of providing wifi services on the Network. This time he got the information he was looking for: it showed a total setup cost of over £700,000 and annual running costs of a quarter of a million pounds, with the majority going to fitting out the train system; new trains will include wifi as standard. This was picked up within a couple of weeks by a BBC report.

A further enquiry at the beginning of November asked for details of the research which had taken place to assess the likely availability and speed of the service, and to see the Service Level Agreement which had been entered into with the contract. The first part of his question received an answer, but the latter was withheld, once again using the Section 43 exemption. He has asked them to look again at this.

I believe he has good grounds for an appeal, to the Information Commissioner if necessary, though he is hoping to avoid this. "I'm also aware that this costs public money to do and would not undertake this lightly," he told me. Section 43 allows for information to be withheld if its release would damage the commercial interests of the public authority or an outside body. But there needs to be evidence that real harm would occur; examples would be disclosure of sensitive price information or trade secrets. A service level agreement, on the other hand, is exactly the kind of thing FOI is designed for - it allows the public to know that services offer value for money by ensuring that suppliers are penalised for not keeping their commitments. I can't see how a reputable company (or public authority) could suffer commercial losses through the disclosure of such information.

Simon's case is a good example of how FOI is changing the way we do things: as an everyday service user with specialist knowledge, he is exactly the kind of person who can add value to the work of public authorities by asking pertinent questions. Translink's responses have been prompt and helpful but show a wariness of disclosing information on their commercial transactions: not only should this be public data, it ought to help their work to have the public aware and able to comment on how this relationship is managed.

It's also a good example of how the Republic has fallen behind on the use of FOI: in the south, Simon would by now have forked out €45 for the information, with much bigger costs should he have to go to the Information Commissioner for help. "It was interesting," he says, "that it took me as an individual to ask these questions as opposed to them being asked by any reporters or audit offices". With reports that the Northern Ireland Executive wants to be allowed to charge for requests, this is an important point and one Simon feels strongly about: "In my view this makes a nonsense of the FOI act by ensuring that only the wealthy, companies and journalists have access to the information which makes our country run."

Monday, 12 November 2012

FOI-ing FOI

Over at The Story, as part of an ongoing process, they have published the Irish Government's briefing papers for cabinet meetings ten years ago:

Bertie Ahern’s Cabinet briefing papers June/July 2002

One interesting point is a discussion of changes to the Freedom of Information Act, which had been passed five years earlier. The Fianna Fáil government had just been re-elected and decided to consider the Act "with regard to its impact on the efficiency on [sic] decision-making". The result would be an emasculation of the Act with a reform in 2003 that would introduce charges and produce a dramatic reduction in the number of enquiries (other than personal information ones, which would remain free).

The Story includes a fascinating series of FOI disclosures - it's an excellent resource: just do a search through the tags for 'FOI'. 

Sunday, 11 November 2012

Excellence in infographics

From The Detail, an investigative journalism site in Northern Ireland, an excellent example of the kind of data analysis that can be produced from the details of a simple Freedom of Information request:

Is there poor pupil attendance at your local schools?

Kathryn Torney's piece looks at the different levels of pupil attendance in primary and secondary schools, with a fine graphic and some interesting analysis.

One issue raised is the problem of attendance in schools with a large intake from the traveller community.

There's also mention of some constructive attempts to overcome attendance problems:

• Kilcooley Primary School in Bangor runs an incentive scheme with certificates for full attendance each month, certificates for best class attendance each term and a cinema ticket for full attendance all year.

• Corpus Christi College in Belfast worked with Bombardier to reward pupils with 100% attendance each term with a flight around Northern Ireland. Over the course of the year around 300 boys were rewarded with the flight.

15 years a-growing...

Anyone interested in Freedom of Information in the Republic will want to consider attending the Conference to be held at the University of Limerick on 11 February next year.

Hosted by the Department of Politics and Public Administration and the Journalism Section, it will look at Fifteen years of FOI in the Republic.

The conference aims to bring together professionals working in Government departments and public service organisations; legislators; academics; the media and other interested parties to critically examine the legislation, arguably one of the most important laws on the Irish Statute Book.

The one day conference hopes to hear from a range of speakers on issues including the operation and impact of FOI in Ireland; policing and FOI in comparable jurisdictions; comparative political and legal studies of open government and ‘sunshine’ legislation; the impact of FOI and open government legislation on politics, public policy and public affairs; FOI and civil and human rights; and FOI and the media.
Interesting point: with a fees regime operating in the Republic, there seems to be a much greater emphasis on FOI as a tool for journalists rather than members of the public (as with the no-fee UK approach).

Not sure I can make it to the conference (hashtag: #foi15) but if I'm free I certainly will - registration is a very reasonable €40.