Showing posts with label Civil Service. Show all posts
Showing posts with label Civil Service. Show all posts

Saturday, 2 March 2013

25 Things We Know Now about Northern Ireland

The website What Do They Know allows people to send Freedom of  Information requests direct, online, to public authorities. Here is a selection of things we know now about Northern Ireland, based on recent requests using What Do They Know.

  1. The  Northern Ireland  Civil  Service does  not  have  a  policy  on people  in  a  close  personal  relationship  working  together.
  2. Craigavon Borough Council asks such staff to declare such relationships, but does not record them despite this being proposed as a policy in a report highly critical of the council.
  3. The Police Ombudsman for Northern Ireland has a policy – apparently – of neither confirming nor denying whether individuals identified in their investigations are police informants. But if such a policy exists, it is not actually written down.
  4. Newry and Mourne District Council (‘SAVE PAPER! PLEASE THINK BEFORE YOU PRINT!’) have 3-4 Lever Arch files of material on the naming of a playground after hunger striker Raymond McCreesh … which they printed out and sent to the requester.
  5. In the last financial year, the Northern Ireland Policing Board had 22,623 words translated into Irish, and only 32 words into Ulster Scots.
  6. Northern Ireland uses around 246 million carrier bags a year. The Department of the Environment’s levy on carrier bags is expected to raise £2.3 million in a year.
  7. The Police Service of Northern Ireland had arrested 195 and charged 164 in connection with flag protests by 20 February.
  8. Northern Ireland Housing Executive tenants are not specifically prohibited from flying flags on their homes.
  9. Belfast City Council did not charge the company managing the Christmas Market in City Hall any fee when they extended it by three days, to make up for the impact of flag protests on traders. They did this because they believed it would attract people back into the city centre.
  10. The Council considers it would take 24 hours of staff time to find the names of all the companies approached since 2006 to tender for developing its website.
  11. Peter Tallack, a dog expert in the case of the ‘pit-bull type’ dog Lennox, which was put down last year by Belfast City Council, was paid a total of £10,598.57 in respect of training, court appearances, dog examinations and travel.
  12. Banbridge Borough Council have still not responded to a request from last November about dog fouling statistics.
  13. Belfast Education and Library Board has still not replied to a query about construction projects.
  14. Lisburn City Council has two non-white employees, out of 525.
  15. Civil Service departments spend quite a lot of money on media monitoring, from the Department of Social Development which spent £7,340.43, to the Department of Education which spent £15,884.88. The Department of Justice, however, was way out of line: it spent £60,667.
  16. In 2012, Queen’s University Belfast made 412 offers to students for its 262 places in Medicine.
  17. The University has a scoring system for interviews for its dentistry courses. However it believes it is not in the public interest to disclose how it works. Definitely not.
  18. The Deputy Chief Constable of Northern Ireland does NOT have a superinjunction of any kind.
  19. The Northern Health and Social Care Trust has paid out more than £8 million in legal settlements for clinical negligence over the past 5 years.
  20. On 27 December last, in Accident and Emergency at Causeway Hospital, between 5.30pm and midnight, the average time before triage was 35 mins, and then 168 minutes before seeing a doctor (Category 4).
  21. In the last five years, 5 out of 17 grievances and 6 out of 8 dignity at work cases in the Department of Education were fully or partly upheld.
  22. The highest-paid staff member of the University of Ulster is paid nearly fifteen times as much as the lowest-paid.
  23. There are 24 children in Belfast primary schools whose home language is Somali.
  24. Ballymoney Borough Council has issued just two Fixed Penalty Notices for dog fouling since 2005.
  25. Two Health and Social Care Trusts in Northern Ireland have bought toilet rolls direct from a supplier, possibly because of shortages in the regional warehousing.

Friday, 15 February 2013

Why journalists use hotmail, how we're all related to the minister, and requesters in pyjamas: highlights of #FOI15

There’s nothing quite like meeting people who share your obsession. So I was pleased to be one of around 80 people – journalists, academics, FOI officers and campaigners – who gathered on Monday in the University of Limerick for a conference on The Right To Know: Examining 15 years of the Freedom of Information Act in Ireland.

We began with a British perspective, from Ian Redhead of the Association of Chief Police Officers (ACPO). With a Central Referral Unit handling data from 43 Chief Constables, they receive a very large number of requests and have trained over 300 staff per year in the principles of FOI. After years of growth, he sees requests reaching a plateau, implying that worries about the burden being unsustainable are misguided. Requests, he said, were ‘remarkably insignificant’ in terms of costing. For his organization, the major problem was that they shared data widely with other organizations, such as local government (‘we do big data’) and this creates new headaches: who actually holds the data? Who is responsible for its release?

Nat O’Connor (@tasc_natoconnor) of the TASC think-tank looked at FOI in a democratic society. With €44 billion of public expenditure, the cost of FOI is tiny, but vital, because it is a guarantee of our fundamental rights. The constitution guarantees the right of free expression – including criticism of Government policy. But, he pointed out, “you can only criticise government policy if you know what it is”. He contrasted the strict era of the Official Secrets Act of 1963 with the modern world of mashups and crowdsourcing; he pointed out that no up to date state directory exists; and emphasised the importance of standards in records management. Bad record keeping and lack of transparency lead to bad decisions.

Jennifer Kavanagh (@quiatimet) of Waterford Institute of Technology spoke about ‘The Right to Know and National Security in Ireland’. She looked at the proposed reforms to the act, which include replacing the blanket restriction on national security issues with a ‘harm test’. But the regime which allows ministers to certify that certain kinds of records cannot be disclosed is negative – there is no independent review process for these. This may be unconstitutional and will very likely be challenged in the courts but, she pointed out, previous case law has showed ‘undue deference’ to the executive in these kinds of cases. The courts need to assert their independence.

A speech by the Norwegian ambassador reminded us that Freedom of Information has its roots in Scandinavia – and of course his country charges no fees for access.


Minister Howlin speaks to a bunch of microphones.
Then the Public Expenditure and Reform Minister, Brendan Howlin, rose to speak. After describing the ‘omertà-like’ tradition of secrecy that used to exist in government, he spoke about his proposals to reform and extend the existing law, which he insisted were ‘a work in progress’. Over 70 additional bodies would be brought under the new Act, which would bring about the recovery of Ireland’s reputation and be ‘in the top tier of international frameworks for facilitating access to official information.’

But he had little encouragement on the one issue keeping Ireland out of the top tier – the charging of fees for requests: if public bodies were not able to handle the surge of requests that would result from their abolition, this would impact on the credibility of Ireland’s FOI regime. And with public service jobs being cut back by 30,000, there’s no chance of extra resources. All he was prepared to offer was ‘a short, focused and targeted operational review of FOI’ to produce a Code of Best Practice; this would involve a public consultation exercise. While he insisted that he had an open mind on the subject, it was clear that, although fees for review and appeal would be reduced, charging for information is still very much part of the plan. Significantly, there was no sign even of a long-term commitment on abolition.

Conor Ryan (@conor_w_ryan), Investigative correspondent with the Irish Examiner and author of ‘Stallions and Power- The Scandals of the Irish National Stud’ then spoke about how FOI exemptions worked, in practice, as roadblocks for journalists, and of an extending gap between the expectation and the reality. “The interpretation of the Act,” he said, “is killing its spirit”. He referred to FOI officers feeling they had a lack of legal cover that stopped them releasing information they wanted to. Lack of clear guidelines and definitions meant that exemptions on personal data, commercial interest and the deliberative process were often used overcautiously, with information redacted that was already in the public domain.

Then we heard from Mark Mulqueen (@MarkMulqueen), Head of Communications for the Houses of the Oireachtas (Parliament). His perspective was the opposite to Conor Ryan: this was the public service view of how journalists treat FOI. (He later tweeted that he had offered ‘a gentle critique of the media use of FOI/ general info’) Misleading information had been published, he said, on lunches and expenses, despite errors being pointed out. In fact, a lot of information published under FOI was actually already in the public domain, and journalists still claim it as an exclusive. And he provided an answer to a question that puzzled me in my days as an FOI officer: why do journalists, from prestigious newspapers, send in requests using a hotmail account rather than their work email? The answer – which is obvious, come to think of it – is that they want to protect their ‘information asset’ – from their employers, presumably.

John Carroll (@johnjcarroll), special adviser at the Department of Transport, offered a similar view, but with a twist. A political appointee, he had been on Minister Leo Vardkar’s staff when in opposition, and had used FOI to gather information. Now he found himself facing requests, he had a different perspective. He produced some figures on media usage. It was less than he expected: “it’s not driving masses of newsprint”. About one story a week comes from FOI. Top journalistic users are the Irish Times, Irish Independent, Irish Examiner, and the Irish Daily Mail. About half the requests were on expenditure, nearly a third on internal documents and correspondence, and a fifth on decision-making practices. There were, he complained, too many ‘contextless stories’.

After lunch, the main speaker was Emily O’Reilly, Ireland’s Information Commissioner. Her talk was on “FOI in Ireland: Lessons Learned”. She talked about the evolution of FOI in Ireland, and like Nat O’Connor, she looked back to the Official Secrets Act of 1963. She described the successes of the Act, as well as the ‘lurch back to the past’ which resulted from the 2003 amendments. The government’s current proposals, she said, would go a long way to restore the original act. There were some positive new elements. It would pave the way towards Irish signature of the Council of Europe Convention on Access to Official Documents [NB: this may be optimistic, since the Convention appears not to support request fees]. But she still has concerns. Although the Gardaí would be subject to the Act as regards administrative measures, they would be specifically excluded from her normal right to entry of a public body’s premises. Excluding operational matters, rather than having them covered by the standard exemptions, would prevent proper oversight and failed to see the strong protection the Act already has – an example, she said, of “fear and timidity”. It’s not there to do harm, she insisted – we live in an information age, and it’s part of the zeitgeist: ‘a strong, evolving and unstoppable impulse towards openness’.

Richard Dowling (@richardowling), RTE’s North East Correspondent and author of "Secrets of the State and How to Get Them", continued the issue of the state’s obsession with secrecy. The proposed change to cover the Gardaí was too narrow, especially compared to how similar forces were covered in other countries. He highlighted a tendency to narrow legislation when it became inconvenient: so when FOI compelled disclosure of information held by the Medical Bureau of Road Safety, the government amended the law to ensure that only administrative records would in future be subject to the law. Similarly, an amendment to the Access to Environmental Information Regulations was introduced to ensure information would be refused if it would not be disclosed under the Freedom of Information Act. “Who benefits?”  he asked, “do we get better governance?”

There followed two more specialised papers. Solicitor Sean O’Reilly looked at the problem of whistleblowing and the criminalisation of public interest disclosure. He examined recent cases in the European Court of Human Rights and their ramifications for Irish law. Although quite technical, the broad conclusion seemed to be that, as long as the law did not contain an absolute ban on disclosure, provided an official appropriate channel for concerns to be aired, and allowed for external review, whistleblowers stood a high chance of being prosecuted. What is still unclear is whether the person’s motive was a factor.

Damian McCallig (@DamienMcC_dli) from the School of Law at NUI Galway then spoke on a topical subject – what rights next of kin have to see the records of deceased people. (This is under Freedom of Information law, not Data Protection, which ceases on death) He went through the changes that have taken place in recent years, from a general assumption that the next of kin should have access to a more complex view today which sees the wishes of the deceased, to the extent that they can be assessed, as of prime importance. (One interesting point is that the legal definition of next of kin has very precise hierarchy and includes, at the bottom of the list, the Minister of Finance. This appears to mean that, technically, we’re all relations of Michael Noonan.) Damian ended by emphasising the importance, wherever possible, of recording the intentions of the information subject before they die.

By this stage, the conference was drawing to a close and the remaining two speakers had to compress their presentations to fit. Gavin Sheridan (@gavinsblog) of thestory.ie outlined his own experiences in using FOI to extract information from government departments - and sometimes sending out requests in his pyjamas. He noted that charge estimates for search and retrieval seemed to be increasing of late, and a great inconsistency between different departments in how they respond to requests.

Finally, Tom Felle (@tomfelle), a former journalist who now lectures at the University, and with Maura Adshead was responsible for organising the conference, presented a paper on FOI and the Irish Parliamentary System. Apologising for having to severely curtail his presentation, he looked at how the historical foundation of the state, as a very fragile democracy, led to a centralised and secretive administration.

"Cabinet decisions were recorded without mention of descent or disagreement, early Cabinet handbooks recommended burning papers not needed again, and sealing documents in special envelopes using wax."

This culture continued in subsequent years, with the 1939 Emergency Powers Act only being lifted in 1994. What really made a difference was the exposure of Irish Civil servants to a different way of working when they attended meetings in what was then the European Economic Community, as Ireland joined in 1973: attitudes were dramatically changed. The cult of secrecy was gradually weakened. The publication in 1992 of the report of the Beef Tribunal propelled change, by pointing out that had misleading answers not been given to Dáil questions in the first place, the whole thing could have been avoided. Since the Act was introduced, members have used it extensively – and effectively – but the existence of fees is still seen as a disincentive.


As so often at conferences, some of the most interesting details came up in the informal final discussion that followed. There were several voices supporting the importance of good records management, and Gavin and I had a chance to discuss the practicalities of requests with some government FOI officers who had come along. Apart from the fact that Gavin’s name is now notorious among civil service staff, we learnt some very useful information about the pressures on Irish FOI officers, the lack of training and the rapid turnover of staff, and the difficulties in applying a ‘vexatiousness’ exemption. I also gained a possible answer to why such a high number of requests are abandoned at an early stage – it’s because, I was told, they are often answered outside the terms of the act when otherwise they would be a few days overdue.

All in all, this was an excellent conference, with a wide variety of inputs and some interesting discussions – it was only a pity that we didn’t have more time for audience participation. Who knows what we will be discussing in another 15 years?

Friday, 16 November 2012

Dublin Confidential

Here's an interesting sequel to the last item, about FOI disclosures from the Republic's Department of Finance. There are two points of interest: the confidentiality exemption, and the Information Commissioner's website.

The case is about the banking crisis of 2009. A panel of experts led by Rob Wright, a former Canadian deputy finance minister, were asked to look at how the Department handled the crisis: were ministers warned about the dangers of of overheating in the construction industry? The politicians had claimed they were not; the report, released after polling in the subsequent election, showed that they were.

Tom Lyons, business editor of the Sunday Independent, asked for access to records of interviews the panel carried out. Some were disclosed, but some were withheld. An appeal was made to the Irish Information Commissioner.

The issue was one of confidentiality. The Freedom of Information Act has an exemption - Section 26(1)(a) - for information provided in confidence, or where the person providing it has a reasonable expectation of confidence. In this case, the Department argued that former civil servants would not give information if they thought this would be disclosed. However, as the Commissioner's investigator pointed out, no evidence was provided that this would happen, no guarantee of confidentiality was given, and this claim was only being made about former civil servants: interviews with current staff were disclosed.

There was also an argument about prejudicing public affairs - Section 21(1)(a). The Department argued interviewees would refuse to participate if they thought there evidence would be published. Again, the Commissioner's office was not convinced.

The investigation also looked at the question of what records were held. It reveals that several interviews were carried out without Department staff present, and without records being kept. Nothing was held.

Strangely, there is no sign of this important decision on the Information Commissioner's website. To see the decision, and the records eventually disclosed to Tom Lyons, you have to go to Gavin Sheridan's blog at The Story, which has an excellent collection of FOI disclosed records:

Department of Finance releases Wright review panel documents

Thursday, 15 November 2012

News roundup: a lot about money

 Here is a roundup of recent stories in the Republic of Ireland featuring Freedom of Information:

State pays €240,000 to SF TD's solicitors

The Irish Times reports that the by-election in Donegal that Pearse Doherty of Sinn Féin won in November 2010 cost the country nearly half a million Euro - and a further €240,000 to pay Doherty's legal fees for the court challenge that forced the by-election to take place. The government of the time, deeply unpopular and with a slender majority, had avoided holding the vote for 17 months.

The Freedom of Information request that disclosed the figures also revealed that expenditure on the Moriarty Tribunal last year included  €1,122,041 for legal fees paid to seven individuals.

(Top tip for young graduates: don't pursue a career in Freedom of Information - go into the law).



An odd story from the Donegal Democrat: an anonymous letter circulating about Fianna Fáil councillor David Alcorn alleges improprieties in his expense claims based on information disclosed under an FOI request. 

Revenue warned State bodies of responsibility to comply with tax

Another Irish Times story reveals that government departments have been warned against allowing tax dodges from their staff. A Freedom of Information disclosure shows the chair of the Revenue Commissioners advising state bodies to apply the law properly, identifying issues such as benefits in kind, travel and subsistence expenses, and classifying employees as self-employed contractors.



Fatal guarantee by Finance was 'heroic': Hurley

Finally, a major story from the Sunday Independent, which gained access to Department of Finance records about the 2009 financial crisis after a two-year battle.  These consisted of records of interviews with important figures carried out in the process of producing the Wright Report on the Department's performance in the banking crisis.

The disclosure included comments from John Hurley, governor of the Central Bank at the time, who said the response of officials was 'heroic'. Extraordinarily, however, no records appear to have been kept of interviews with either Taoiseach Brian Cowen, Finance Minister Brian Lenihan, or departmental secretary general Kevin Cardiff.

What's especially notable here is that one weakness identified by the Report was that 'The lack of a coherent record of budgetary advice represents a major shortcoming in the systems of the Department of Finance.'

Part of the blame for this, ironically, was laid at the Freedom of Information Act itself:

Our review has established that possible Freedom of Information release does limit
the written record of non-consensual advice. Secretary Generals of other Departments have noted this. And it certainly appears to be the case in the Department of Finance. This is a paradox – a law introduced to provide greater public access to information has not done so, but has instead helped substantially to limit vital public records.
This is not a problem of the law - this is a problem of political culture. There is absolutely no reason why the existence of FOI legislation should discourage civil servants from writing down their advice. Why does this happen in Ireland? Mandarin arrogance? Political pressure? Either way, civil servants are failing in their duty - and it looks as if that particular failing is continuing.